Balíkovna mobile application

User-friendly

User-friendly

You will find all information on outgoing and incoming parcels with active notifications about the most important ones.
Secure

Secure

You can use secure payments by card, ApplePay, or GooglePay to pay the postage or COD amount.
Always at hand

Always at hand

It’s with you whenever you need to find the nearest open Balíkovna or drop off or pick up a parcel.

What options does it offer? 

Send parcels
from a nationwide network of Balíkovna and AlzaBoxes
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Find information
about Balíkovna locations and boxes
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Have a great overview
of all incoming and outgoing parcels

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Download the Balíkovna mobile app on Google Play
Download the Balíkovna mobile app on the App Store

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You need to have a My Balíkovna account. If you do not yet have any, set it up directly in the application.

A smart device running Android and iOS with the Balíkovna application installed and an internet connection.'

If you also want to use the application to send parcels or pay COD amounts, you must have an active payment card or have one added to your e-wallet for Google Pay or Apple Pay payments.

Yes. The data is protected just like on the website because we use the secure ČSOB payment gateway.

No. Your device must be connected to the internet (mobile data or wifi) if you want to send parcels, track parcels, or find the nearest Balíkovna.

Currently, the application does not display archived consignments that have completed their lifecycle. Active consignments will be displayed in the application when the status changes. New consignments will be displayed automatically.

If you encounter a problem, follow the instructions in the mobile application under “More–Feedback.”

Yes. It can be downloaded for free on Google Play or the App Store under the name Balíkovna.