Dokumenty ke stažení
Current documents to download
Pricelists
Retail Pricelist
Valid from 1. 9. 2025
Business Pricelists
Valid from 1. 3. 2025
Balíkovna plus Products Pricelist
Valid from 1.2.2025
Business Terms and Conditions
Balíkovna Terms and Conditions
Valid from 1.10.2025
Information on personal data processing
Valid from 1.9.2024
Rules for providing unified registration and login services for end users (My Balíkovna account)
Valid from 1.8.2024
Conditions for Home Box Delivery services
Valid from 21.6.2024
Contractual documentation
General Business Terms and Conditions for Contractual Clients
Valid from 4.7.2025
Address Label Printing Instructions for Balíkovna
Valid from 21.6.2024
Address Label Printing Instructions for Balíkovna Home Delivery
Valid from 21.6.2024
Online stores/auction marketplaces
Logos for online strore shopping cart
Guide to displaying Balíkovna in your shopping cart
Find a Balíkovna Implementation Manual
Guide to displaying Balíkovna in online auction marketplace
Product materials
How to pack the parcel correctly (Balíkovna)
How to pack and send the parcel correctly (boxes)
How to pack the parcel correctly (Balíkovna Home Delivery)
Návod na úhradu dobírky on-line z avíza, webu i mobilní aplikace
Balíkovna product sheet
Balíkovna plus product sheet
Documents for complaints
Claim form (Oversize Parcel)
How to make a compensation claim